Welcome to the
Velox Support Center

Please login to continue

Do you want to be notified about Velox News?

Get all updates directly to your mailbox

Sign up

We use cookies to offer you a better browsing experience, analyze site traffic, and assist in our marketing efforts. For more information on the cookies we use and how to delete or block them please read our Terms and Conditions.

Accept and Close

Work at Velox

Application Service Engineer

Rosh Ha’Ayin

Who are we

Velox develops and manufactures industrial-grade direct-to shape digital decoration solutions for the rigid container industry. Its proprietary technology, based on uniquely formulated inks and dedicated deposition architecture, introduces an entirely new approach to digital printing that is poised to disrupt the packaging decoration market. Velox’s commercial solutions include industrial-grade digital decorators for mass production of tubes, aerosol cans and beverage cans. They deliver superior decoration quality and capabilities that outstrip the benefits of analog printing solutions, while allowing a more efficient and flexible production process, a low total cost of ownership (TCO), and outstanding sustainability. Velox is powered by an expert team with uniquely wide-ranging experience in digital printing, led by veteran executives with proven success in driving company growth.

About The Position

Velox is seeking an Application Service Engineer for the Customer Support team in a multidisciplinary environment. In this position, you will be responsible for the following tasks :

  • Support the Velox Customer Service team with application-related challenges during the Startup cycle, production cycle and upgrades
  • Consulting the customer remote and on-site for various customer issues
  • Analyze customer print samples and define operational or technical requirements
  • optimize Customer job artwork
  • Provide theoretical and hands-on application training to customers and Velox teams for File preparation, color management, workflow, quality and more
  • Develop solutions for digital print and workflow challenges-not clear, repeat on previous section 
  • Working with industry standards and compliance
  • Create application knowledge and implement processes to assist Customer Service and Velox Sales teams

Requirements

  • Proven related experience in printing - preferably with digital printing – Must
  • B.Sc. in Engineering/Science/ Digital technologies or equivalent is an advantage
  • Profound knowledge of digital pre-press, file formats and software applications such as Adobe Photoshop, Adobe Illustrator and equivalent.
  • Printing technologies experience - direct-to-shape printing an advantage, RIP technology, Color management, Color Matching and Color Theory - Must
  • Experienced with the plastic tubes / aluminum cans products development and production cycle is an advantage
  •  Ability to work within a global organization by supporting overseas customers
  • Ability to work in a fast-paced environment under pressure, strong and enthusiastic team player
  • Creative, methodological problem solver with strong troubleshooting skills, quick learner, results-driven
  • Excellent English verbal, written, presentation & communication skills
  • Willing to travel abroad up to 25% of the time
  • Valid Visa or Passport for entering the United States of America (USA)

Apply for this position

Need help or would like to know more about Velox?

Contact Us